Job Description

DESCRIPTION

Job summary
Amazon is looking for a leader who is motivated and data driven Senior Capacity Manager who thinks/acts globally, and who has the ability to contribute major new innovations in the industry. As our Capacity Manager, he/she will execute capacity ramp up and ramp down across programs for internal sites, drive productivity and cost efficiency by systematically challenging operations teams across multiple geographies. The ideal candidate will possess a strong analytical background that enables him/her to analyze and standardize workflow activities across their team. He/she will experience a wide range of problem solving situations, ranging from short term to strategic to decisions requiring use of data collection and analysis. The successful candidate possesses superb business judgment, with a track record of successful relationship management, with experience generating and managing plans, reports, and analyses. The position requires an individual who can work autonomously in a highly demanding and often ambiguous environment, with strong attention to detail and exceptional organizational skills.

This person would be responsible for managing the team that executes to short/long term capacity plans by aligning actual staffing to forecasted requirement. Strong initiative, team leadership, project management and quantitative skills are imperative, as well as the ability to groom and mentor top-notch people. This will be a high visibility role and the candidate will have to interact with Sr. Amazon Compliance leadership on a regular basis to keep them updated on the strategic long term planning initiatives. The successful candidate will:

Work in lock-step with Compliance Operations, Capacity planning and Finance leadership.
Coordinate with Operations, HR, Recruitment, Training and Facilities across multiple locations to execute short term and long term capacity movements.
Mitigate capacity risks by identifying dependencies across Nodes. Clearly communicate dependencies and manage/track expectations.
Manage the analyses of daily, weekly, and monthly reporting of programs via Key Performance Indicators.

Key job responsibilities
Additional Skills required
Ability to be a cost owner and drive cost effective measures in the department and across the organization
Ability to manage and drive process related automation with technical team where needed
Demonstrated ability in developing and implementing new strategies and procedures.
Demonstrated ability to put team priorities into a larger business context and make difficult tradeoffs caused by new or changed business goals and/or resource reductions

About the team
Each and every person buying, selling, or handling Amazon products will be your customer. If you would like to make a real-world difference by working hard, having fun, and making history, this is the team for you!

BASIC QUALIFICATIONS

Basic Qualifications

• 8+ years of management experience in a fast paced, rapidly changing operations environment.
• Project/Program management experience required
• Experience in Capacity Planning and Workforce management
• Graduate degree in a relevant field required. The ideal degree would be in engineering, operations, supply chain or a related field.

• An advanced degree in a quantitative field (mathematics, stats, engineering, or science or an MBA).
• Expertise in the use of technical/statistical tools to drive process improvements
• Prior Capacity planning experience