Job Description

We\xe2\x80\x99re an organization whose technology transforms the way the world lives and works \xe2\x80\x93 and our own internal systems are equally groundbreaking. Our Human Resources Technology team undertakes the planning and ongoing administration of the system that delivers automated HR solutions to the business to drive efficiencies and cost savings. We\xe2\x80\x99re proud to develop global HR systems, policies and programs that support company objectives, while evaluating hardware and software needs and devising processes and tools that facilitate the administration of data. This position is focused on supporting the People Services team with support and data analysis and is accountable for production support.
Required Skills

• 3+ years Workday Time Tracking and Absence implementation experience, for customers of all sizes
• Knowledge in Absence Plans, Time Entry Templates, Time Calculations, Time Entry Codes, Eligibility Rules, Accrual Calculations, Business Processes, Custom Reports, Calculated Fields, and EIBs
• Global Time Tracking and Absence experience
• Passion for exceptional customer service and customer collaboration
• Ability to interact and collaborate effectively with clients and co-workers in a positive manner that engenders confidence and trust
• Good problem solver with ability to consider alternative and diverse perspectives
• You will provide Workday product, subject-matter, and implementation expertise; and work with partners to understand their business requirements and help configure and test the derived solutions

Responsibilities:

• Create and maintain Global time off plans, time offs, accruals, and calculations
• Create and maintain Global time entry codes, templates, calculations, validations
• Create and maintain leave of absence configuration
• Develop and maintain time off, time entry, and Leave of Absence business processes
• Create and enhance reports related to absence and time tracking reports
• Actively collaborate with the customer on requirements gathering, cross-functional analysis and recommendations, facilitate testing experience, provide post-mortem review.
• Create and update alerts and business process enhancements based on customer needs.
• Conduct unit and regression testing, assist with test script creation, perform testing, implementation and retrospective review.
• Actively collaborate with the peers and end users
• Ensure all practices and builds align to compliance standards and processes as per IT
• Support general Workday Report Request tickets

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone\'s perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us. At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Work Styles at Zoom In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom\'s Workstyles. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We\xe2\x80\x99re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you\xe2\x80\x99ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment. Explore Zoom:

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