Job Description

Employment Type Permanent

Closing Date 8 Jan 2024 11:59pm

Job Title Work Practices Lead

Job Summary India IT Insourcing Project



Title -

Work Practices Lead

About Us:

At Telstra, our purpose is to build a connected future so everyone can thrive. It\'s a future that won\'t happen on its own, it must be delivered \xe2\x80\x94 and only Telstra can bring together all the parts to create it. Telstra is on a mission to redesign the way we all connect - with leading-edge technologies and solutions that are changing the world. And this is where YOU come in, by playing your part to building in help our customers connect: faster, better and smarter.

Why Telstra? Telstra is a well-known Australian company that has been around for over 100 years. We are the leading telecommunications and technology company in Australia and have been operating internationally for over 70 years. We have a strong presence in over 20 countries. In India, we have offices in Bangalore, Mumbai, and Delhi, as well as an Innovation and Capability Centre in Bangalore. We are focused on using innovation, automation, and technology to solve major technological challenges in areas such as IoT, 5G, AI, and machine learning. Joining Telstra gives you the chance to make a difference in the lives of millions of people and have a rewarding career with flexibility.

Description:

As a Ways of Working (WOW) Coach, you play an integral role in building the capabilities of teams across Telstra to adopt Agile Practices in order to accelerate the delivery of business and customer outcomes. You thrive off working closely with members of our cross-functional teams to arm them with the right knowledge, tools and training they need to adopt Agile, shift their behaviours and unlock the potential of Agile ways of working.

Responsibilities

• As a WOW Coach, you leverage your expertise in Agile and other Ways of Working methodologies, coaching and team dynamics to deliver the following responsibilities:
• Leverage expertise and experience with WOW methodologies to coach and embed principles and artefacts within teams to support adoption of ways of working and optimise productivity across Telstra.
• Authentically collaborate with Product Owners and Scrum Masters to define and refine coaching plans informed by agile maturity assessments and observations of a team\xe2\x80\x99s adoption of ways of working.
• Lead WOW coaching initiatives with teams (e.g. hands on demonstrations, training, inductions) that support and empower team members to adopt WOW principles and practices (e.g. tools and software like Confluence) and develop the capability of individual team members to deliver WOW practices.
• Support innovation and continuous improvement on ways of working through facilitating forums and conducting agile experiments uplift WOW capabilities (e.g. Kanban, Human Centred Design, Scrum, Lean).
• Recognized as a champion of WOW Practices across Telstra, including being sought out by others to provide this expertise to continuously improve development and delivery lifecycles, and support with the adoption of Telstra\xe2\x80\x99s Agile journey.
• Leverage strong interpersonal skills to partner with other WOW Coaches, business and technology delivery teams in order to influence them to leverage WOW principles and practices in the planning, design and execution of projects to accelerate the delivery of business and customer outcomes.
• Contribute to or lead continual development of WOW resources that results in the development of shared organisational knowledge of methodologies, roles and processes that supports the integration and embedding ways of working across Telstra.

Skills:

• Active Listening
• Anticipating change
• Business Partnering
• Change Management
• Collaboration

What can we offer you?

We\xe2\x80\x99re committed to building a diverse and inclusive workforce. To enable everyone to participate, we\xe2\x80\x99ve developed an \xe2\x80\x98All Roles Flex\xe2\x80\x99 policy to consider flexible ways of working for every role. To learn more, visit our Telstra Careers Website:

Telstra