L1 Desktop Support Associate
Job Description
ROLES & RESPONSIBILITIES:
Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards.
Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance.
Identify, log and resolve technical problems with software applications or network systems.
Identify potential changes and system improvements to present to senior team leaders for consideration and implementation.
Create, maintain, and distribute reports of progress to senior leadership.
Installation and Software Support on Anti-virus software, Email Client (Outlook), MS Edge, Chrome & other Business Critical Application.
Good Knowledge of Windows Operating Systems & Chrome Operating Systems.
Good knowledge of Cloud Drives.
Basic Knowledge of VPN.
Basic knowledge of FTP.
DESIRED CANDIDATE PROFILE:
Basic Technical knowledge of PCs.
Technical knowledge of Operating Systems like Windows 7 / 8.1/ 10.
Basic Knowledge of MS Outlook troubleshooting, Internet & Networking.
Good Technical knowledge of hardware, software & Switches and ADSL Modem.
Strong problem-solving skills required.
Must have the ability to learn new skills and keep current with rapidly changing information technology.
Must have excellent oral and written communication skills and be able to work effectively with all employees.
Skills Required
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Job Detail
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Job IdJD2977028
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IndustryIT-Software/Software Services
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Total Positions1
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Job Type:Full Time
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Salary:10000-15000
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Employment StatusPermanent
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Job LocationVellore Tamilnadu, India
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EducationAny Graduate
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Experience2 - Years
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Apply ByJan 06, 2023
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Job Posting DateDec 19, 2022