Job Description

Position Type : Full time

Type Of Hire : Experienced (relevant combo of work and education)

Education Desired : Bachelor\'s Degree

Travel Percentage : 0%

Windows Application Support (Rotational Shifts)

Are you curious, motivated, and forward-thinking? At FIS, you\xe2\x80\x99ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

As part of the larger Banking Solutions Platform IT Delivery operation, our team is at the forefront of supporting FIS\xe2\x80\x99 next generation Profile Core Banking Solution. We use industry-leading technologies, applications, and automation to deliver and support FIS IT technologies.

Looking to start or grow your career at FIS? Our team is centrally placed, interfacing with a broad range of FIS teams, systems, and applications on a daily basis. Join our expanding team in meeting exciting IT opportunities and servicing a rapidly growing customer base of US and European financial institutions

What you will be doing:

• Provides technical support activities for a software production processing environment.
• Installs, maintains and supports application/source code and/or its components and subsystems including third party software.Detects, diagnoses and reports related problems.
• Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.
• Provides twenty-four hour support for applications and supporting software.
• Follows escalation procedures, when appropriate, to resolve incidents, problems or known errors in a timely manner.
• Uses appropriate diagnostic tools to isolate and resolve incidents, problems or known errors.

Verifies technical specifications for development projects. * Assists client support with development of internal and client directed communications related to incidents, problems or known errors.

What you bring:

• 2 to 10 years of experience in Window Application Support
• Good Experience in SQL
• Good Experience in Shell / Python / Perl Scripting.
• Willing to work in 24/7 Rotational shifts
• Good communication skills

Added bonus if you have:

• Open Shift Platform
• Splunk
• Dynatrace

What We offer You:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities \xe2\x80\x93 FIS is your final career step!
• A competitive salary and benefits
• A variety of career development tools, resources and opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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FIS