Job Description

CTC - 8-12 LPA

Location - Bangalore

Role & Responsibilities:

• Strategy and Analytics:Enable products and smooth operations for clients and prospects based on the account category.

Track and report all usage data and health report management for clients.
Make sure all operational activities are reported properly for your product line.
Assist your direct manager in product strategy including product diversification, features, and options; Translate product strategy into detailed requirements.
Run competitive analysis and provide monthly reports on vendor utilization.
Run experiments to test product-market fit alongside your manager.
Deciding on various automation techniques with Assistant Product Manager based on the data and experience through the process.

• Sales And P/L managementProspecting leads for the entire wellness team (Sourcing leads from different platforms like LinkedIn and Glassdoor)

Proactively source new leads and new business opportunities
Helping our sales team in management with meetings and appointments
Speaking to Nova\'s prospective clients: Present Nova Benefits to CXOs & senior executives in client meetings. Understanding their unique requirements
Explaining and sharpening Nova\'s value-proposition
Providing the product team with feedback to improve our offerings
Manage and forecast a sales pipeline on your own: Communicate constantly with marketing and pre-sales to improve the quality of the sale pipeline
Ensure a high level of responsiveness with prospects through the sales process

• Operational Management:Servicing end-to-end solutions to clients and employees to ensure a CSAT of more than 9.

Ensuring the delivery of MIS report to all clients on a monthly basis based on the utilization and strategies for improvement.
Ensuring that vendor partnership is fruitful throughout the year and setting correct partnership projections.
Ensuring that the customer journey of your product lines is smooth and experiential.
Handling any escalation that comes in daily operations and delivering an end-to-end resolution.
Handling different projects and events on a monthly basis and delivering results as per the success metrics.
Manage the team of associates and interns on deciding their goals, work unit break-ups, and their performance reports.

Key Requirements:

• A bachelor\'s degree in marketing, business, or supply chain management.
• Post graduate degree would be preferred
• Experience in building and executing go-to-market strategies
• 2+ years experience in marketing.
• Strong communication skills are required to express analytics to various levels in the organization; as well as the ability to talk to clients and understand their problems.
• Must be highly proficient in Microsoft Office, especially Excel to ensure data-driven operations.
• Excellent strategic and analytical skills are needed not only to evaluate, and provide fruitfully actionable for 100% of clients.
• Strong project management and planning competencies
• The innovative, solution-oriented mindset with problem-solving and strategic thinking skills.
• Demonstrate high ownership and good team management.
• Proficiency in listening and responding to the issues or expectations of the customers with a high execution bias and on-ground decision-making skills.
• Hustle and get things done with an entrepreneurial attitude.

Nova Benefits is an equal-employment opportunity space that consciously hires people from diverse backgrounds. We thrive in the crux of psychological safety at the workspace and are committed to sustaining an inclusive, healthy, and happy environment at work. We strongly encourage you to apply in case you are a cis-woman, a person of non-binary gender and sexual orientation, a person with a disability, or represent any marginalized community. You can access Nova Benefits on Glassdoor

Disclaimer: The above is not intended to be an all-encompassing list of responsibilities, skills, efforts, or working conditions associated with this position. It is intended to be a guideline reflecting the principal activities.

Nova Benefits