- Requirement gathering for web and app development projects- Preparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the client\'s requirement.- Drafting user stories, wireframes, and project plans based on the requirements of the client- Understanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.- Handling customers\' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.- Project assignment and being clients major communication for ongoing projects.- Managing project delivery(It covers check of all the SOW points agreed)- Assigning the technical queries/issues of clients to the technical departments.- Preparing a full User guide(technical doc/content) of the products for Webkul\'s products, Services, and customers in written and video format as well.- Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.- Market research of the products.- Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.- Full-time office job, No field work. (ref:updazz.com)
updazz .com
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