We are seeking an enthusiastic and customer-focused Waitress/Bartender to join our team. The ideal candidate will have a passion for delivering exceptional guest experiences, a good understanding of food and beverages, and the ability to work efficiently in a high-paced hospitality environment. This role requires excellent communication skills, attention to detail, and a strong team ethic.
Key Responsibilities:Waitress Duties:
Greet guests promptly and courteously.
Present menus, explain daily specials, and make recommendations based on guest preferences.
Take accurate food and beverage orders and enter them into the POS system.
Ensure timely service of orders while maintaining quality and presentation standards.
Check in with guests to ensure satisfaction and address any concerns promptly.
Clear and reset tables efficiently for new guests.
Maintain the cleanliness and hygiene of service areas.
Upsell menu items and suggest pairings to increase average check value.
Bartender Duties:
Prepare and serve alcoholic and non-alcoholic beverages to guests in accordance with standard recipes.
Manage bar inventory and restock as needed.
Engage with customers at the bar, creating a welcoming and energetic atmosphere.
Follow responsible alcohol service protocols at all times.
Maintain the cleanliness and organization of the bar area.
Handle cash, credit card, and digital payments accurately.
Qualifications & Skills:
Minimum 1 year of experience in a similar role preferred.
Good knowledge of cocktails, spirits, and general bar operations (for the bartender role).
Strong interpersonal and communication skills.
Customer-service oriented with a positive attitude.
Ability to multitask and stay calm under pressure.
Basic math and billing skills for handling payments.
Familiarity with POS systems and order management.
Flexible with work shifts, including weekends, nights, and holidays.
Physically fit - able to stand for long periods and carry trays/drinks.
Working Conditions:
Fast-paced hospitality environment.
Shift-based role - may include late hours or outdoor settings (if at beach/bar venue).
Uniform and grooming standards must be adhered to at all times.
Benefits:
Competitive salary and service charge share.
Staff meals and duty drinks provided.
Tips and incentives based on performance.
Opportunities for growth and training.
Job Types: Full-time, Permanent
Pay: ?8,969.52 - ?29,459.74 per month
Benefits:
Food provided
Provident Fund
Work Location: In person
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