Job Description

A waitress is responsible for providing a positive dining experience by taking orders, serving food and drinks, and processing payments. Key duties include greeting guests, accurately relaying orders to the kitchen, ensuring customer satisfaction throughout their meal, and maintaining a clean dining area. This role requires strong customer service, communication, and multitasking skills, and the ability to work in a fast-paced environment. Key duties and responsibilities

Guest Interaction:

Greet customers, seat them, take food and drink orders, and answer questions about the menu.

Order Management:

Accurately take orders and communicate them to the kitchen staff, ensuring accuracy and presentation.

Food and Beverage Service:

Serve food and drinks promptly and efficiently, and check in with customers during their meal to ensure satisfaction.

Payment Processing:

Present checks to customers and process payments accurately.

Table and Station Maintenance:

Prepare dining tables, clear plates, and maintain a clean and sanitary environment throughout the shift.

Teamwork:

Collaborate with kitchen and service staff to ensure smooth and efficient service.

Sales and Promotions:

Inform customers about daily specials, and upsell or cross-sell menu items.
Essential skills and qualities

Communication:

Excellent verbal communication and active listening skills are crucial for taking orders and addressing customer needs.

Customer Service:

A positive attitude and a genuine desire to help people are vital for creating a good guest experience.

Attention to Detail:

This includes taking accurate orders and ensuring a high standard of cleanliness and presentation.

Multitasking and Memory:

The ability to manage multiple tasks, remember orders, and recall menu details is essential.

Physical Stamina:

The job requires standing for long periods and carrying trays, often in a fast-paced setting.

Teamwork:

The ability to work effectively with a team is a must.

Flexibility:

Being able to work various shifts, including nights and weekends, is often required
Job Types: Full-time, Part-time

Benefits:

Food provided
Work Location: In person