Job Description

Greeting and Seating Guests:

Welcoming customers, offering menus, and seating them at tables.

Taking Orders:

Accurately recording food and drink orders, often using a point-of-sale (POS) system.

Serving Food and Beverages:

Delivering orders to the correct tables, ensuring accuracy and presentation.

Handling Payments:

Processing payments, including cash, credit cards, and mobile payments, and providing accurate bills.

Providing Excellent Customer Service:

Addressing customer needs and concerns, offering recommendations, and ensuring a positive dining experience.

Maintaining Cleanliness:

Clearing tables, wiping down surfaces, and ensuring the dining area is clean and organized.

Collaborating with Staff:

Working with kitchen staff to ensure timely and accurate food preparation, and coordinating with other servers for smooth service.

Upselling:

Suggesting appetizers, desserts, or drinks to increase sales.

Memorizing the Menu:

Being knowledgeable about the menu items, ingredients, and preparation methods.
Essential Skills and Qualities:

Excellent Communication Skills:

Effectively communication in english & malayalam with customers and kitchen staff.

Strong Customer Service Skills:

Attentive, friendly, and able to anticipate customer needs.

Ability to Handle Pressure:

Working efficiently in a fast-paced environment.

Teamwork Skills:

Collaborating with other staff members to ensure smooth service.

Attention to Detail:

Ensuring accuracy in orders and food presentation.

Physical Stamina:

Being able to stand and walk for extended periods, and carry trays of food and drinks.

Basic Math Skills:

Handling payments and providing accurate bills.
Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

Food provided Health insurance Provident Fund
Work Location: In person