Job Description

Passionate people create exceptional things Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We're everywhere! Working with u

Passionate people create exceptional things Did you know that the solutions we develop are a key part of most industries Electronics, medical research, renewable energy, food production, infrastructure and many more. We're everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow. Here, your ideas are embraced, and you never stop learning. Interested in being part of our team Join us on our journey for a better tomorrow. The Role . To perform and manage the activities involved in the elicitation, analysis and documentation of business and system requirements, for medium/large client-facing projects (e.g. Website Redesign). . To act as the primary point of contact for the business regarding their functional and non-functional needs. To collaborate with business stakeholders and internal teams to design and implement business analysis processes that fit their maturity level, culture and internal processes. . To support and matrix manage more junior Business Analysts on client-facing projects. . To ensure that requirements are clearly defined in simple, unambiguous language, and are validated, verified and testable. . To elicit and map business requirements through the use of workshops with the business users and other methods. The ideal candidate for this role would come from an ecommerce B2B background. . Work with business to define proposition MVP and support the prioritisation of backlogs. . Work with development teams to support effort estimation. . Ensure that quality practices are embedded early within delivery teams Management and delivery of the onsite SAP Hybris solution(s) Main Responsibilities . Analyse business and system requirements for customer-facing eCommerce and digital projects. . Elicit and elaborate requirements via user interviews, meetings, workshops, etc. . Evaluate & propose business process design and documentation, based on software platform capabilities . Create business models, workflows and other diagrams to aid the understanding of business requirements . Document requirements, usually as Epics and User Stories. . Analyse, document and validate the client's acceptance criteria for each requirement, utilising a Behaviour-Driven Development (BDD) approach . Playback elaborated requirements and User Stories to the business for sign-off . Handover elaborated requirements to the development teams, further supporting them by providing clarifications during active Sprints . Produce concise and accurate functional documentation to support stakeholder learning . Proactively build trusting and positive relationships with stakeholders . Manage expectations regarding scope and requirements . Create and execute test scripts for functional features and system integrations . Support the triage, recreation and root cause analysis for defects found during testing . Provide initial system training to internal teams, and end users . Support pre-and post-implementation activities and basic application support . Conduct stakeholder analysis and interviews with key business stakeholders . Estimate business analysis activities and assisting the project manager with the scheduling and sequencing of business analysis deliverables . Act as the primary point of contact for the client regarding the business analysis processes and their functional and non-functional needs for the software solution . Collaborate with the internal project team to design and implement a business analysis processes that are tailored to the organisation's needs, levels of maturity, culture and existing ways of working . Champion business analysis best practice within the organisation. . Challenge requirements to ensure they are 'needs' not 'wants' . Mentor more junior Business Analysts on CX projects . Quality assure the work of more junior Business Analysts on client-facing projects . Support the VTIS CX team in pre-project activities, such as mapping requirements to out of the box functionality and providing functional demonstrations to business stakeholders . Work closely with the business product owners, VTIS delivery manager, internal/external IT teams to successfully deliver successful digital propositions. Must demonstrate proactivity and great communications skills, as well as being friendly and outgoing. . Build and maintain effective relationships with the VTBA teams, VTIS teams and other Third Parties . Understand the as-is and to-be business and functional processes. Accountable for ensuring successful transition to future processes . Create test scenarios and scripts, execute tests and raise, triage & manage defects through the defect management tooling, driving through resolution with third parties . Document and manage any change requests that arise through any of the project phases . Support the solution through cutover and hyper-care phases . Understands how eCommerce platforms integrate with other VTIS applications and solutions, maintains functional documentation as changes are made to applications and processes. . Communicate progress and escalate risks and issues to delivery manager and project managers. . Work with other CX project team members to ensure dependencies with other projects are communicated and managed. What you can expect from us . Have multiple interactions with different stakeholders internally and externally . A culture known for respectful interaction, ethical behavior and integrity where sustainability matters . Potential to see your ideas realized and to make an impact on technically interesting projects . New challenges and new things to learn every day . Plenty of opportunities to grow and develop . Global job opportunities, as part of the Atlas Copco Group What we expect of you Knowledge, skills, experience required . Minimum 3 years' experience working on eCommerce platforms as a business systems analyst or technical BA role working within an eCommerce function. . Solid all-round understanding of eCommerce web platforms, specifically Hybris (ideally certified Hybris BA) . Ability to build and maintain relationships with internal teams and other suppliers. . Strong interpersonal, communication and influencing skills . Strong leadership skills - guides, inspires and motivates departmental team and stakeholders, creating a clear vision and set of deliverables . Strong organisational skills with a proven ability to prioritise workloads, while meeting all deadlines in a fast-paced environment . Can-do attitude - thinks ahead takes ownership, follows through and goes the extra mile . Ability to find viable solutions which may be impacted by technical constraints . Good understanding of the software development lifecycle . Fluent in English Other skills and knowledge: Analytical approach to problem solving, Methodical and logical mindset, Good communication skills, quick learner. Good team working skills, able to work with international teams. City Pune Recruiter Nandini Shetty Hiring Manager Ajit Patel Diverse by nature and inclusive by choice Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.