Job Description

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Overview

Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.

• BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

Process Overview

Business Controls Monitoring & Readiness (BCMR)

Business Control, Monitoring and Readiness (BCMR) is responsible for building risk culture and ensuring capabilities are established to drive execution of the operational risk management framework, including implementing Global Tech & Operations (GT&O) -specific processes/tools in order to adhere to enterprise-wide policies and standards with Technology and Operations delivery. This includes risk assessment & analysis, monitoring and testing of key controls, issue management and support audit & regulatory exams.



The position will be a BCMR Engagement Lead contributing for sustainable risk culture, in the process the lead is required to strategize plans for strengthening Internal controls, contribute for enhanced Quality Assurance thereby reducing the operational risk. Also responsible to review and evaluate the effectiveness and efficiency of the systems and processes, reliability of reporting, compliance with policies and procedures, applicable laws and regulations.

The BCMR Engagement is an independent function that monitors the implementation and adherence to Bank's Risk Framework across GBS. In the process the engagement team

• Raise the awareness on risk management policies, procedures and build strong risk culture mindset.

• Monitor the metrics performance, enable the teams to raise issues, monitor milestone plans, analyze the datapoints to identify, measure and escalate the risks and support the teams to reduce risk

• Conduct periodic Risk forums to review metric performance, go-to-green plans for nonperforming metrics, open issues, audits in progress and key topic that require management attention

Responsibilities:

• Engage with the delivery leadership to drive effective operational risk agenda
• Enabling strong operational risk management - Identify, escalate & debate risks across business units.
• Enabling process owners to identify and monitor Key Risk & Control indicators with established triggers and limits.
• Ensuring Quality Assurance is implemented in adherence to GT&O QA minimum standards.
• Periodic testing of key controls for critical functions, and supporting gap remediation as needed
• Support delivery teams on Issues management and Audit management
• Supporting day to day relationship management and communications with business partners at various levels of the organization, as well as other Enterprise Control Functions (ECFs).

Requirements:

Education : Chartered Accountant (with relevant risk and internal controls experience) / MBA (from tier I & II institutes)

Experience: 15 - 20 years experience including experience in internal audit & risk management preferably from IT / BPO industry / Big 4 audit firms.

Certification (Optional):

• Certified Internal Auditor
• Certified Financial Service Auditor
• Certified Control Self Assessment

Foundational Skills:

• Thorough understanding of the Banking systems, internal control and reporting processes
• Ability to identify and evaluate potential risks and escalate appropriately for debate and resolution. Expected to look beyond the issue at hand and raise questions.
• Thorough knowledge of metrics based risk management.
• Strong research skills, familiarity/comfort with multiple data/information sources; ability to synthesize findings into a succinct summary/conclusion
• Strong analytical and fact-based decision making Ability to meaningfully Analyze and report complex data for enterprise and reporting
• Project Management Skills ability to cope with delivery within very tight deadlines under high pressure. Ability to prioritize work activity to maximize performance against agreed targets

• Energetic professional with strong valuation skills
• Communication and Interpersonal Skills: Ability to effectively communicate to Executive Leadership and others levels within the Bank
• Excellent verbal and written skills and effective interpersonal skills.
• A good team player with strong coordination skills. Ability to manage smaller & larger teams and work with across teams/locations to accomplish goals in a timely manner.
• Sound knowledge of Microsoft Office applications - PowerPoint, Excel and Word and ability to work on these without any support.

Desired Skills:

Exposure /understanding of Wires/Payment operations and Commercial and Corporate banking (Treasury, Credit, Trade Finance) Operations in an offshore environment

Shift Timings: 11: 00 AM to 08:00 PM

Work Location : GGN/HYD