Customer Service Representative

2 - 3 Years    Surat, India
C-108, ITC building, Majura Gate, Surat, Gujarat, India

Job Description

We are looking for a customer service representative who can interact with our customers and provide them with information to address inquiries regarding products and services. Also, you will have to deal with and help resolve any customer complaints.
 
 
Responsibilities :-
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English 
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints

Skills Required

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Job Detail

  • Job Id
    JD3189696
  • Industry
    BPO/ITES
  • Total Positions
    9
  • Job Type:
    Full Time
  • Salary:
    200000-240000
  • Employment Status
    Permanent
  • Job Location
    Surat, India
  • Education
    Any Graduate
  • Experience
    2 - 3 Years
  • Apply By
    Nov 10, 2023
  • Job Posting Date
    Oct 20, 2023