About Us CIBT is the leading global provider of immigration and visa services for corporations and individuals with over 1,700 expert immigration and visa professionals, attorneys and qualified migration consultants located in over 60 offices in 25 countries. With thirty years of experience, CIBT is the primary service provider to 75% of Fortune 500 companies.
CIBT offers a comprehensive suite of services under two primary brands: Newland Chase, a wholly owned subsidiary focused on global immigration strategy and advisory services for corporations worldwide and CIBTvisas, the market leader for business and other travel visa services for corporate and individual clients. CIBTvisas is the leading global travel visa service with unrivaled capability to obtain business and other travel visas for corporations and individuals worldwide in a fast, convenient and secure manner. Position Overview As a member of the Service Delivery Support team, you will directly support our global CIBTvisa operations, providing timely and accurate administrative and client support in order to meet internal metrics and deliver on our customer commitment. You will be directly responsible for supporting E-Visas, Form Fill/Doc Prep, Photo Editing and other related Service Delivery functions. You will have a commitment to following standards of work, ensuring a consistent and compliant experience for our clients and internal constituents, meeting the outlined deliverables within the Service Level Agreement (SLA). In addition, you will work collaboratively across departments and within your designated team, responding to business demands. This position requires that the candidate must have previous visa experience of a minimum of 2 years along with written / spoken fluency in either Spanish / Russian / Arabic. Resumes that do not meet these two requirements will not be considered. This is a 24/5 operation and will require the selected candidate to work in rotational shifts which are changed monthly. Duties and Responsibilities Customer Commitment
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