Job Description

: for study abroad Counselor:
Responsibilities:
Counsel students regarding abroad education opportunities such as regarding Country, Course, Universities, and programme selection, and career planning.
Provide all the information sought precisely by the parent and/or student. Clarifying doubts in filling up forms or doubts of any other nature.
Share in detail about the course for abroad Education i.e. for Diploma, Bachelor's, and Masters (all stream).

Ensure parent/student leaves with a positive word of mouth which can bring more clients and increase referrals
Stay updated about the various study abroad programs offered by College/universities and use the knowledge in helping students.
Maintain a proper database of students counseled, and applications sent to abroad
Receive client details and judge the suitability of the candidate for the course and university of his/her choice and accordingly give guidance.
Should have excellent interpersonal skills, presentation skills and should be confident enough in speaking with students and parents.
Responsible for timely reporting to the Manager.

Skills/Requirements:

Minimum 2 years of relevant Study Abroad industry experience is required.
Excellent command of spoken and written English as well as the local language.
Should possess good customer service skills and willingness to assist students and parents with any queries they might have during the phone conversations.
Should be Result-oriented and able to work under pressure to achieve targets.
Thorough understanding of negotiating techniques.
Fast learner and passion for sales and Target-oriented.

Responsibilities:
Handling student walk-ins for International study destinations, effectively addressing their queries regarding Studying abroad, and providing comprehensive consultancy with an end-to-end solution.
Attain a complete understanding of Student's eligibility & suggest the most appropriate Country, Course, and University/College.
Provide detailed and accurate information regarding Admission and Visa documentation and other mandatory requirements.
Responsibly handle all aspects of the Admission process from Case filing with the university; updating the Students through regular communication, Visa application filing, and address to any student query.
Be responsible for all aspects of each case, ensuring positive outcomes are achieved while delivering an exceptional level of client service.
Stay updated with all changes in policies, procedures & requirements for destination countries.
Participate in Company Seminars, Events, and other events for promotional activities.
Follow up with the potential clients post their visit and ensure effective closure.
Capable of preparing MIS reports as required by Management.
Training and development of the team and multiple branches employee
Reporting of the team and helping them achieve targets
Maintaining the smooth functioning of the team across branches.
Skills/Requirements:
Good communication skills.
Result oriented.
Ability to meet targets.
Good time management skills.
Experience/knowledge of the overseas education industry is a must.
Competent knowledge of Canada/USA/Australia/New Zealand/UK/Europe. (at least 2 countries).