Job Description

a About Max Life Insurance: Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation. Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max Life has built its operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore. For more information, please visit the Company\'s website a t We Stand for: Caring A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance. Collaboration A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization\'s ask. A leader who addresses challenges with a solution oriented approach to create \'win-win\' partnerships within & outside teams through inspired cooperation and teamwork. Customer Obession A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience. Growth Mindset An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance. People Leadership A people\'s leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes. \'Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity.\' Position Virtual Cluster Manager Location Department Customer Advisory Team Function Virtual Sales Force Reporting to Virtual Business Head Band 4A Job Summary To manage, develop & supervise a team of insurance sales managers, driving business virtually through relationship management, sales productivity-per-executive, thereby achieving sales targets KEY RESPONSIBILITIES Recruitment- Team Building Identify, select and recruit insurance sales manager Ensure successful onboarding and launch of the managers, with high focus on process- orientation and quality training Ensure building of sustainable relationships and trust with team and key customer accounts through open and interactive communication in digital/virtual mode Sales- Unit Revenue Generation Exceed revenue targets Drive team productivity as per the company norms Ensure 100% month-on-month activation of managers on both recruitment and sales Counsel and mentor team in order to ensure managers are capable and motivated to achieve operating plans/business targets Ensure that all executives under supervision perform 100% as per the company\'s rules and regulations wrt. need-based selling, compliance and customer service Ensure 0-free-look cancellations, renewal payment by rightful selling Ensure smooth business functioning Effectively manage, track and convert leads provided by the in-house operating teams Engage with customers to provide quick response to customer queries, provide customer service Educate team/ prospects about MIL products vis--vis products of competition to enable them in taking appropriate decisions Conduct Fortnightly performance review (PRP) with executives Supervise daily activity plan of all executives to ensure that these are being fulfilled as per the desired levels Measures of Success Team revenue Productivity of Sales Managers Lead Conversion and Seller Activation Case Rate of Seller Persistency Key Relationships Head, Direct Sales Force Channel Head VP, Business Strategy HR Team Ops (Policy Issuance) Team Trainer and DCC (Training Team) Key Competency Skills Leadership Skills Analytical Ability Customer centricity Maturity to manage team Coaching and Mentoring skills Process and Result orientation Laisoning with HO Excellent Communication Skills Digital Focus Desired qualification and experience Graduate preferably with an MBA degree Total experience should be 8-10 Yrs with min. 3- 5 years\' experience in handling of Sales Reps/Agents/DSAs Should have similar market exposure and experience in process driven, quality sales organizations Familiarity with skills in recruitment & development of teams, strong networking Must have a successful track record for driving business targets Ability to build business strategies around driving and achieving business targets

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