Job Description

:

Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world\'s top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the \xe2\x80\x9cbank of banks\xe2\x80\x9d - 97% of the world\xe2\x80\x99s top banks work with us as we lead and serve our customers into the new era of digital.

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we\xe2\x80\x99re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.

We\xe2\x80\x99re seeking a future team member for the role of Vice President, Service Delivery Management II to join our GTA \xe2\x80\x93 Global Transfer Agency, Alternative Investment Services business. This role is in Pune, India. HYBRID.

In this role, you\xe2\x80\x99ll make an impact in the following ways:

• Manages a small to medium Fund administration team that handles any/all aspects of client accounts, including solicitation, inquiries, transactional processing, and problem resolution.
• Manages the daily transactional workflow within the team and aligns team resources accordingly to complete the daily tasks through other managers or professionals.
• Contributes to the achievement of business objectives and develop business plan for team/group operations.
• Ensures the volume of work produced meets product/service standards and exceeds quality standards and is properly reviewed and documented.
• Work closely with our Operational colleagues, the Service Delivery Management team and Engineering to ensure we improve processes and find new ways to enhance client experience.
• Manages team in working with internal and external auditors to ensure they have information to conduct audits in an efficient manner.
• Recruits, directs, motivates, and develops staff, maximizing their individual contribution, professional development, and ability to function effectively with their colleagues as a team.

To be successful in this role, we\xe2\x80\x99re seeking the following:

• Bachelor\xe2\x80\x99s degree in accounting or the equivalent combination of education and experience is required.
• 12-17 years of work experience required in banking industry preferably in Transfer Agency - Alternatives, Fund Accounting - Alternatives domain.
• Minimum experience of 3-5 years in managing people.
• Ability to work under pressure meeting challenging deadlines.
• Strong leadership skills

At BNY Mellon, our inclusive culture speaks for itself. Here\xe2\x80\x99s a few of our awards:

• Fortune World\xe2\x80\x99s Most Admired Companies & Top 20 for Diversity and Inclusion
• Bloomberg\xe2\x80\x99s Gender Equality Index (GEI)
• Human Rights Campaign Foundation, 100% score Corporate Equality Index

, Disability: IN \xe2\x80\x93 100% score * 100 Best Workplaces for Innovators, Fast Company

• CDP\xe2\x80\x99s Climate Change \xe2\x80\x98A List\xe2\x80\x99

Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life\xe2\x80\x99s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team \xe2\x80\x93 one that is representative and inclusive of the diverse talent, clients and communities we work with and serve \xe2\x80\x93 and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

BNY Mellon