Job Description

Key Responsibilities:- Lead the Sales Operations function, owning strategic planning, forecasting, reporting, and process optimization.- Architect, manage, and evolve the Salesforce ecosystem to support dynamic sales requirements, including workflows, automations, reporting, and integrations.- Collaborate cross-functionally with Sales, Marketing, Finance, and Product teams to implement effective go-to-market strategies.- Drive the development of scalable processes, playbooks, and dashboards that enhance visibility and accountability across the revenue organization.- Own sales planning initiatives including quota design, territory assignments, incentive planning, and performance metrics.- Ensure data integrity, consistency, and accessibility to enable robust pipeline tracking and forecasting.- Identify areas of inefficiency and implement technology solutions and process improvements.- Build, mentor, and lead a high-performing team within Sales Operations.Required Skills and Qualifications:- 10+ years of progressive experience in Sales Operations, Business Operations, or GTM Strategy roles.- 5+ years in a senior or leadership capacity managing Salesforce strategy and mplementation.- Deep expertise in Salesforce architecture, customization, and administration.- Strong business acumen and understanding of B2B sales lifecycles, performance metrics, and KPIs.- Advanced proficiency in Excel, Salesforce Reports & Dashboards, and BI tools such as Tableau or Power BI.- Proven track record of building scalable sales systems in high-growth environments.Preferred Qualifications:- MBA or Master's in Business, Technology, or a related field.- Salesforce certifications (e.g., Salesforce Administrator, Advanced Admin, Platform App Builder).- Experience in EdTech, SaaS, or enterprise solutions industries. (ref:updazz.com)