Job Description

Responsibilities :

- Design and Develop the payment products/ electronic payment services of our client for various client verticals.

- Interacting with Business Managers to ideate the requirements; work with the Technology team and understand the requirements; and integrate these into the client's platform for Payment Gateway & API banking

- Liaisoning with technology team/ vendors to implement the solutions; implement additional enhancements to the platform.

- Responsible for making process notes, integration/ interface documents; and communicating them to clients/ internal operations team members.

- Providing inputs into the underlying process flows/ workflows/ systems for service improvement; and also engaging with internal process teams for definition of payment processes for new clients/ existing clients.

- The product leader would be responsible for owning the payments product - conceptualization of new payments, integration of with financial institution, seamless onboarding of merchants, improve engagement and work on products to grow the retention rates of our active merchant base.

- Escalating issues that are open; or not resolved within the predefined timeframe.-

- Project managing the various implementations in an effective and timely manner.

Qualifications : Graduate/ BTechPost graduate - MBA/ M Tech/ MCA.

Candidate must have :

- 7+ years of relevant work experience preferably in the Fintech Industry including atleast 5 + year of relevant product management experience and good to have software development experience.

- MBA from top B schools in India or Abroad. Good to have graduated as an Engineer in computer science or any other relevant stream.

- Over obsessive understanding of the user on the internet and should be a Power user of internet & web platforms.

- Ideally should have worked and developed Payment Gateway products in a Fintech Industry or exposure in a startup environment or someone who has substantial experience in adding value/ increasing traffic to a highly scalable market leader product.

- Leadership skills along with superb strategic & research-oriented approach.

- Understanding of electronic payment processing/ collection methods, including Electronic Clearing Service (ECS), online payment, Credit Card Processing, Banking & Finance.

- Familiarity of processes relating to payments/ collections.

Technical :

- User story writing, bug and roadmap management expert

- Uses analytics expertly

- Understanding of open banking APIs User Empathy :

- Understanding different user types and their needs

- Synthesize user needs into insights

Strategic Thinking :

- Ability to lead effective brainstorming with peers from Design, Marketing and Analytics team

- Ability to frame the problem, pull in external dynamics, involve key stakeholders, generate/prioritize ideas with appropriate support

Communication :

- Articulate business problems to engineering partners well

- Write and deliver presentations to stakeholders with appropriate support

- Team Management - Extensive experience in leading a team of product managers