Job Description

Brightcove\'s Product Management team is modernizing, growing and innovating. This critical leadership role will head the Application Product Management, Product Design, and User Research teams, providing inspiration, strategy, direction, and focus to a talented team in motivating them to do their best work; and aligning the work to meet the strategic business direction of Brightcove. This leader will have expertise designing, building, and running B2B Enterprise SaaS Streaming products and experience with customer-centric tools and solutions that drive business success for our partners and customers - and \'wow and delight\' them from time to time. We\'re looking for candidates that can achieve 100x results - by thinking big and executing bigger. Candidates must be able to think in terms of the end-to-end user experience and create a world that drives usage and business results for our partners. In this role, you will be able to apply and fuel the team with passion, product gravitas, media strategy , information architecture, design, usability testing, and multi-platform experiences.

This role reports into the SVP, Head of Product.

Job Responsibilities

• Inspire, support, manage and grow a distributed team of product managers, designers, researchers, and managers at different stages of development to deliver high-quality work that meets business goals through a healthy culture of feedback and collaboration.
• Partner with members of senior leadership across Brightcove and your cross-functional peers to set the strategy/vision of being the Most Trusted Partner in Streaming, and then drive that execution for our products, offering, and services
• Build out the budget/resourcing plans for your domains.
• Identify and advance initiatives that drive impact for the Product Management, Product Design and User Research team.
• Ensure the user\'s voice is integrated into every step of the roadmap and design processes, and our products are rooted in a deep understanding of customer needs by aligning evaluative and foundational discovery efforts to high-priority initiatives.
• Serve as the conduit between senior leadership team and managers to keep pace with rhythm of the business and roadmapping design and research efforts to organizational priorities.
• Drive business value - understand the impact of your solutions on driving revenue and \'wow\'ing and delighting our customers\'
• Collaborate with cross-functional leaders to loop your teams into the greater continuity of overall customer experience.
• Be a strategic driver of innovation.
• Foster a culture of diversity, equity, and inclusion in everything we do: from hiring to career development, to team culture, and the products and services we deliver to customers.
• Apply & recommend process improvements within and across teams
• Provide ongoing feedback and mentorship to team members privately and in critiques

Qualifications/Experience

• 15+ years of professional experience designing interactive user experiences required, within B2B Enterprise Software environment preferred
• Expertise in the Video and / or Streaming Space
• Experience leading teams of 15 or more at various levels of experience; passion for coaching, developing, inspiring and motivating others to innovate and find meaning behind their work
• Experience running Product Design and Product Management teams within the marketing technology/video/media industry - or similar - highly preferred
• Excellent problem solving skills; creativity and tenacity in solving problems as one team; collaborative, honest, helpful and positive
• Experience with analytics and data visualization
• Experience with agile development (scrum)
• User-centered agile design perspective and an understanding of design thinking
• Well-developed instinct for the right solution to solve a problem, and the eye to know when it\'s crafted with excellence.
• Effective and engaging communicator and storyteller to diverse audiences, able to craft and articulate anything from an inspiring vision to a tactical plan.
• You have delivered meaningful business impact and user experience improvements through your leadership.
• Strong collaboration skills; building genuine connections at various levels throughout the organization
• Embeds continuous feedback within leadership style with a growth mindset; Looking for ways to improve and seek advice
• Positive attitude with team player mentality, supporting diverse thoughts, learning styles, and working styles
• Ability to work in a fast-paced environment, adapting to shifting priorities and focus
• Bachelor\'s degree in Computer Science or related field
• Experience with Figma, or Sketch, Invision and Jira is critical

Targeted Base Salary Range: $245,000-$300,180

The base salary range listed above is across locations in the US. Actual salaries will vary depending on factors including but not limited to an applicant\'s experience, specialized skills, internal alignment and an applicant\'s work location.

At Brightcove, we believe that providing comprehensive and competitive compensation and benefits packages across the globe are essential to our employees. Base salary is just one component of Brightcove\'s total rewards program. We offer a wide range of benefits and perks that may include bonus or commission, Brightcove stock, unlimited paid time off, 401(K) matching, generous employer Health Savings Account (HSA) contributions, tuition reimbursement, 100% paid parental leave and more.

WORKING AT BRIGHTCOVE

As the undisputed global leader in powering premium video for our customers, Brightcove recruits and retains highly qualified and motivated individuals, creating an environment where people can innovate and achieve their best, and we reward them for their performance by giving them the opportunity to share in the company\'s success.

Brightcove offers a variety of perks dependent upon where you live, such as competitive compensation, restricted stock units, 401k matching, and tuition reimbursement, as well as unlimited PTO, and more! Brightcove has brand new office space in downtown Boston, Guadalajara (Mexico), and soon London. We have more offices in Funchal (Portugal), Tokyo (Japan), Singapore, Sydney (Australia), Mumbai and Chennai (India). Employees enjoy access to fully-stocked kitchens and social activities in any of our 14 offices globally.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email .

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