Job Description

Job descriptionWhy join us?

• The Data Ops - Pricing VP role is based out of GSC Bangalore. Pricing team currently has around 150 FTE\xe2\x80\x99s in 4 locations including Bangalore and covering three core regions APAC, EMEA and Americas. This role will part of the Pricing team and will lead one the vertical in the Pricing Domain.
• The Pricing team is responsible for the provision of accurate, complete and timely market data, to support the Pricing marking of books and records, where the data consists of externally sourced rates and prices and internally sourced vanilla/ derived rates and prices.
• The role requires a high level of mature leadership, oversight and management to drive a unified \xe2\x80\x9cone team\xe2\x80\x9d approach. The role will be in charge of one of the pricing domains and is based out of GSC.
• In the Pricing Domain we make sure that all pricing/derived data is of supreme quality and which can feed to Product control, Business and Valuations appropriately, thus enabling fair and accurate pricing. The incumbent is expected to fulfil this responsibility along with driving effective people management and operational processes. The Role Holder must support the Head of Pricing in delivering quality service lines and collaborate effectively with multiple stakeholders in the process.
• The role is not a general manager role and requires in-depth knowledge, expertise and experience in the areas of Market Data, and pricing. Must be hands-on; challenge every control and process making them more robust and efficient.

What you\xe2\x80\x99ll do:Principal Accountabilities

• Establishing a robust and comprehensive ongoing control and operating environment model for these processes, to ensure delivery of high quality market data to consumers
• Delivering analysis and expertise on Market Data, including high quality MI
• Maximizing usage and quality of in scope market data
• Delivery of new control and governance standards for market data and ongoing maintenance of these
• Assess, understand and ensure effective touch points with parallel dependencies including FRTB, SA and IMA platforms, etc.
• Works seamlessly and collaboratively representing Data Ops with businesses and functions in appropriate forums and ongoing communications
• Encourages and champion the importance of a positive end customer experience, recognizing the wider importance of Markets Operations, contributing to a controlled and efficient end to end operational model.
• Deliver fair outcomes for our end users and ensure own conduct maintains the orderly and transparent operation of financial markets
• Accountable for managing client escalations & issues for all Pricing clients across regions.
• Support the existing Market Data Management team & improve the existing framework to make it more robust
• Enable an effective communication channel with clients across all relevant regions.
• Ensure client feedback is shared with the operations team, where appropriate and follow through to closure on any actions required.
• All client queries/issues/complaints are owned and resolution is communicated with full details in a timely manner.
• Provide expert problem management support to difficult, high profile client issues and ensures root-cause analysis is conducted and a corrective action plan is followed through with lessons learnt
• Provides support to new business opportunities. Takes an active role in liaising with relationship managers, clients and supports the transition and implementation of new business. Champions knowledge sharing and promotes the increased use of Shared Services capability

Key Competencies:

• Strong client focus \xe2\x80\x93 ability to operate at prime customer contact level typically at senior manager/director level
• Demonstrates a breadth and depth of operational service delivery management expertise, preferably in an international environment
• Thorough understanding of customer\xe2\x80\x99s business and market sector and able to use that knowledge to anticipate how future services offers need to evolve to meet customer requirements
• Ability to recognize difficulties with and, if required, challenge the validity of given procedures and processes with a view toward enhancement or improvement.
• Ability to analyze problems and create solutions involving finance, scheduling, technology and methodology tools.
• Strong communicator at all levels

Role Context

• The role will require strong technical, communication and interpersonal skills and the ability to work in partnership with a wide range of stakeholders and customers globally
• The role will require innovation, creativity and strong delivery focus within a structured and well controlled operating environment

Management of Risk

• Incumbent must proactively drive the identification, assessment, and mitigation of all internal and external risks.
• Incumbent must be aware of the Regulatory risk and requirements and ensure effective implementation of controls, processes and metrics to evidence effective adherence to regulatory agenda

Observation of Internal Controls

• The jobholder will adhere to, and be able to demonstrate adherence to, internal controls and will implement the Group compliance policy by adhering to all relevant processes/procedures.
• The term \xe2\x80\x98compliance\xe2\x80\x99 embraces all relevant financial services laws, rules and codes with which the business has to comply. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.

RequirementsWhat you will need to succeed in the role:

• An experienced Vice President in a strong client focus environment and operational processes
• Strong domain expertise in Markets and Securities operations / Capital Market (Life cycle)
• Understand institutional products well
• Ability & experience to manage significant escalations and thrive under pressure
• A positive self-starter with excellent verbal and written communication skills.
• Strong Experience of establishing and maintaining excellent relationships with Clients, management & colleagues to achieve shared goals.
• Evidence of making sound decisions in a complex operational environment
• Evidence of excellent planning and organizing skills.
• Analytical skills, with good problem solving skills & ability to recognize areas of risk or opportunities for improvement.
• Exposure to projects and an understanding of process mapping and process re-engineering

What additional skills required?

• Experience in Markets / Securities / Capital Markets Operations(E)
• Exposure to Multiple vendor systems such as Bloomberg, Reuters & other vendor systems (E)
• Flexibility in shifts (E)
• Post Graduate/Graduate in Finance or related degree (E)
• Experience in Transformation / Six Sigma / Agile / PMP (P)
• Experience of Reference Data Management in leadership role (P)

You\xe2\x80\x99ll achieve more at HSBCHSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.\xe2\x80\x9dPersonal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.***Issued By HSBC Electronic Data Processing (India) Private LTD***

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