Job Description

- Create, improve and maintain the UX content guidelines. - Understand the product development lifecycle and the impacts of content in an evolving digital environment. - Implement content strategy, review feature requirements, and apply content design principles. - Guide the UX Content team to create content for, but not limited to, websites and products ensuring all interactions are intuitive and easy for customers. - Mentor content team across different squads, maintaining the content strategy and experience consistent throughout product lines, ensuring an efficient process for creating, publishing, and distributing content. - Analyze information from multiple resources including consumer trends, competitors, user experience labs, search, and social activity, to bring improvements and strategies to both current content and processes. - Keep up with and educate the team about the new or changing web, app, and chatbot content trends. - Combine data-driven and user-centric methodologies for better results. Heres what we are looking for: - 7+ years of experience in content creation and have already managed content teams in the past two years. - Be a great team player, experienced in working with agile teams. - Advanced problem-solving skills and the ability to optimize data for the best possible outcome. - Technical knowledge of responsive design, information architecture, interactive design principles, web usability, HTML, search, taxonomy, and metadata. Desirable requirements: - Basic knowledge of Sketch, Figma, and Adobe Family. - Knowledge of Microsoft Office products: Word, Excel, and Outlook. - Have a problem-solver mentality and a spirit for innovation.

foundit