Job Description

Job Title: Receptionist
Location: Kolkata
Vacancy: 2
Experience: 4+years
Bachelor's in Communications or related field

• Hospitality Training (preferred)

• Greet and assist visitors, clients, and employees with a warm and professional demeanor.
• Handle incoming calls, emails, and messages, directing them to the appropriate departments.
• Manage appointments, schedules, and meeting arrangements efficiently.
• Maintain a tidy and organized reception area to create a welcoming environment.
• Assist in basic administrative tasks, such as data entry, document handling, and filing.
• Coordinate with internal teams for smooth front desk operations.
• Ensure guest satisfaction and hospitality standards are met at all times.
• Address inquiries, complaints, and requests with professionalism and promptness.

• Excellent Communication & Presentation Skills - Ability to interact confidently with guests and staff.
• Customer Service Orientation - Ensuring a positive experience for visitors.
• Multitasking & Time Management - Handling multiple tasks efficiently.
• Basic Administrative Skills - Familiarity with office software and telephone handling.
• Hospitality Etiquette - A polished and professional approach to guest interactions.