Job Description

Operations Manager

About us : Uncle Delivery started off as a platform to address inefficiencies in the last mile logistics sector and transform the way goods are transported around cities, enabling SMEs to move anything on-demand. We are young and agile organization founded in June 2021, have grown manifold since then, positively impacting the productivity of businesses, creating tremendous value for our driver-partners, users and delivering happiness to a growing list of four cities. We are now available in Bengaluru, Mumbai, Delhi, Hyderabad and growing every other month.

About the role : Operations Manager will lead expansion and growth of the city.

Responsibilities :

- Operations management: deploy and manage sales and marketing activities based on UD standards.

- Partnership Management: execution of partnerships to ensure consistent business user base growth at city level

- Business Development: oversee the business development of the platform.

- Acquire users and grow the business.

- Develop and cultivate strategic partnerships with customers and other stakeholders.

- Work closely with marketing both online and offline, and actively take part in spearheading local strategy

- Operations performance: devise and enforce best practices.

- Ensure high service standards are maintained

- Integrity and leadership: to make the right decisions for the business, go the extra mile to grow user base

Candidate requirements :

- Strong communicator: to be able to articulate ideas clearly and succinctly and use a structured approach with proven ability to create a framework which facilitates effective communication between departments

- Minimum Graduate Degree from a reputable university. P.G preferred.

- More than 5 years of experience in a start-up environment or similar industry (O2O / eCommerce/ logistics)

The energy is infectious in Uncle Delivery. At Uncle Delivery, you get to own what you do, from conception to execution. Sales, strategy, code, numbers, people - no matter what you love, we have a truckload of opportunities.

Come and experience an extraordinary journey!

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