Overview of role:- The role of a Subject Matter Expert - SME (UK) is to ensure that the tasks assigned are completed on time, accurately and completely. The individual is responsible for understanding the promised service to its client(s) and for following all the agreed processes and procedures diligently and without any requirement for follow-up from its line manager. The responsibilities include attending all training programs assigned, attending periodic team meetings, feedback sessions and to seek clarifications where the process or deliverables are unclear and to ensure that its attendance is regular, and the absences are planned.The SME (UK) reports into the Process Leader/Dy. PM is required to escalate issues to the direct line manager related to client servicing.There may/may not be roles that report into the SME. Key attributes and skills:- Must have working knowledge of MS Office, esp. Excel. Good knowledge of UK payroll Desired characteristics:- Should have good written and spoken English. Motivated, self-starter individual with high level of integrity, intensity, and activity with a can-do attitude. Disciplined process-oriented work style Able to work effectively under pressure. Ability to work independently in a team. Qualification required for the role Minimum years of experience: 2.5 Years in UK payroll. Must be Graduate.
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