Job Description

about the role Key responsibilty will be Meraki level-2 support Online support to the customer by Chat for front usageAnswer customer question for any question about site delivery (including self installation) Online support to the customer by Chat for front usageAnswer customer question for any question about site delivery (including self installation) Validates site addressesCompletes the commercial order entry in the legacy commercial system (GOLD)initiate the technical order entry within the technical ordering system and the provisioning systemsreceives the configuration information (SRF2 parameters) from the HQ CustomerHandover to ST/CM&RM team is responsible for local access resource booking and allocation.is responsible of the equipment ordering through the standard supply chain process. He requests staging and shipment in order to meet the target installation date.is responsible of the installation and must therefore ensure the readiness of all the required components for a successful installation/migration : circuit, equipment, human resources on customer side notifies all stakeholders of upcoming installation/migrationfinalizes the technical order entry within the technical ordering system and the provisioning systems releases the technical order in to the provisioning systemClear and single authority and ownership for the layer 2 and basic configuration tasks of a specific order Single ownership of the configuration creation and the testing of the created configuration resource allocation and meshing order creationLayer 2 configuration creation if required or supervision of the layer 2 configuration generation by batchAccess tests execution Clear and single authority and an end to end ownership for all the final configuration tasks of a specific order Single ownership of the final configuration creation and the testing of the created configuration Router final configuration creation,Router final configuration upload,Gateway configuration creation if requested. about you Good Knowledge on some of the following: TCP/IP, OSPF, EIGRP, BGP4, RIPV2, MPLS, VPN,Linux,Vmvare,Red hat open stack,Juniper Contrail,Ciena Blueplanet,Scripting,Good knowledge on Meraki additional information department Global Delivery & Operations L\'ambition d\'Orange Business est de devenir l\'int grateur r seaux et num rique de r f rence en Europe, en nous appuyant sur nos forces autour des solutions de connectivit nouvelle g n ration, du cloud et de la cybers curit . Nos 30 000 femmes et hommes pr sents dans 65 pays, dont chaque voix compte, sont tous anim s par la m me d termination et le m me esprit d\' quipe, pour construire les solutions digitales d\'aujourd\'hui et de demain et cr er un impact positif pour nos clients, pour leurs salari s et pour la plan te. Nous offrons des opportunit s passionnantes gr ce des projets innovants dans la data et le digital, le cloud, l\'IA, la cybers curit , l\'IoT, ou encore le digital workspace etle big data. Venez vivre cette aventure avec nous!

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