Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

TS Suite Community Lead

Work Dynamics

What this job involves \xe2\x80\x93

Site Operations

• Strategize and oversee end-to-end operationalization of the table space C-suite offerings, ensuring top-notch hospitality experiences.
• Create a comfortable and welcoming environment for C-suite executives and their guests.
• Maintain up to date VVIP/visitor information to enhance agility in the workplace.
• Host and attend to VVIPs and their guests throughout their visit, ensuring the highest level of hospitality.
• Curate menus to meet the requirements of different business units and ensure high standards are met.
• Manage communication and feedback processes within the team.
• Support special events by managing servers and tea ladies and catering to the F&B (Food & Beverage) needs of C-suite employees and VVIPs.
• Manage vendors to provide first-class consumables for an enhanced space experience.

Customer Services

• Foster a sense of community and create happiness at work for our team, our client and their guest.
• Creating a welcoming environment for C-suite guest, VVIPs, internal & external customers by providing authentic, caring, and timely service.
• Govern and train team members to showcase and represent high level of hospitality while running the space
• Ensure grooming guidelines are set to ensure brand consistency

Visitor Management

• Provide personable and seamless visitor registration services for the C-suite and VVIP guests
• Creating welcome packs for VVIP guest / visitors
• Plan and execute F&B during meetings and conferences with Server and Tea Ladies
• Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS).
• Enhance safety and security of our client\xe2\x80\x99s facility by management of visitor movement.
• Execute emergency response plan to ensure safety of client and guest when necessary.

Concierge Services

• Act as the bridge to concierge services with local expertise and insider knowledge.
• Manage transportations request from visitors and employees with Travel desk.

Conference Meeting Room Booking

• Assist & educate client to achieve optimization and efficiency for meeting room bookings.
• Enhance user comfort and services by efficient turnaround of meeting rooms.
• Plan experiences and community events with team members within and beyond the office, that unite people and inject fun into the workplace.

Experience

• 5 years\xe2\x80\x99 experience in the Hospitality/ F&B or Tourism sector or related professional area (Must have experience in airlines and hotel industry)
• Managed high-profile management team (e.g., C-suite & VVIPS)
• Prior experience in managing meeting room services is an advantage

• Degree from an accredited institute

Sound like you? To apply you need to be:

Task Skills

• Proficiency with Microsoft Word, Excel and PowerPoint.
• Good command of verbal and written English
• Proactive mindset and ability to manage C-suite and VVIP personnel\xe2\x80\x99s
• Knowledge of food handling and white glove service skills are essential

Personal Skills

• Ability to meet tight schedules and deliver high quality of work
• High level of communication and interpersonal skills
• Good Grooming throughout the day to ensure professionalism

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Location:

On-site \xe2\x80\x93Bengaluru, KA

If this job description resonates with you, we encourage you to apply even if you don\xe2\x80\x99t meet all of the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

About JLL \xe2\x80\x93

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500\xc2\xae company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .

Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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