Hosting as well as with other Group IT teams Liaise with Procurement for any needed purchase
Review deliverables and timelines with Group IT customers
Skills and attributes for success
Ability to function effectively under pressure in the environments of rapid change and conflicting demands and crisis management Demonstrated continuous improvement quality methodology and project operations delivery skills
Minimum of 8 years of experience into Information Technology with underlying infrastructure services
Cloud virtualization Windows Linux Storage Backup Disaster Recovery
3 to 5 years experience in managing projects with related processes and tools
2 3 years experience in IT complex transformation projects
English writing skills in order to produce reports metrics and the needed communication to management and customers
Exposure to working with large companies with teams across the globe
Good knowledge of the ITIL processes Ideally PMP Prince2 certification
As a TnT manager you manage the delivery of assigned projects and operational initiatives non usual activities
Identify deliverables Build and monitor the project timeline
Review with operational teams needed resources to deliver expected services
Regularly review projects progress on its various dimensions scope budget and schedule
Prepare dashboards and related communications to the management
Communicate to the different stakeholders the progress with raising alerts whenever arbitration is needed or when facing any blocker
Secondary Skills
Strong leadership skills
Demonstrated strong quantitative analytical and conceptual thinking skills
Excellent communication skills across ability to communicate complex technical concepts to executive staff business sponsors and technical resources in clear concise language
Strong customer management and negotiation skills and the ability to mediate opposing viewpoints and articulate the advantages of standards in a technical environment
Capacity to understand business production constraints to measure projects impacts
Overall technology exposure with working experience on virtualization cloud solutions IT core services
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