Job Description

Company Overview

Gamut HR Solutions is a recruitment agency that specializes in finding the right kind of job for individuals. With a team of 2-10 employees, our goal is to connect talented professionals with the right opportunities in various industries.

Job Overview

We are hiring for the role of Ticketing - Tours And Travels in Gamut HR Solutions. This is a full-time position based in Hyderabad, Telangana, India. We are looking for candidates with 1 to 3 years of experience in ticketing and travel operations.

Qualifications and Skills

• 1-3 years of experience in ticketing and travel operations
• Knowledge of ticketing software and reservation systems
• Strong communication and customer service skills
• Ability to handle multiple tasks and work under pressure
• Attention to detail and organizational skills
• Knowledge of travel regulations and visa requirements
• Proficiency in MS Office and GDS systems
• Team player with a positive attitude
• Ability to adapt to changing travel trends and technologies

• Manage ticketing, reservation, and booking processes for clients
• Coordinate with airlines, hotels, and travel agencies to ensure smooth travel arrangements
• Provide excellent customer service by addressing queries and resolving issues
• Stay updated with the latest travel regulations, fares, and promotions
• Prepare and present travel itineraries to clients
• Handle cancellations, refunds, and changes in travel plans
• Maintain accurate records of bookings and financial transactions
• Assist clients in obtaining necessary travel documents and visas

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