Ticketing Executive
Year Thane, Maharashtra, India
Job Description
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Job Title: Ticketing Executive Experience: 10-15 years Location: Sion : Responsibilities:
+91 9820012057
- Booking and Reservation: Handle ticket bookings and reservations for flights, hotels, car rentals, and other travel-related services using computerized reservation systems (CRS) or Global Distribution Systems (GDS).
- Customer Service: Provide excellent customer service to clients by assisting with inquiries, resolving issues, and ensuring a smooth booking experience. Address customer concerns related to ticketing, changes, cancellations, and refunds.
- Itinerary Planning: Assist clients in planning travel itineraries, including selecting destinations, booking accommodations, arranging transportation, and recommending activities and attractions.
- Fare Calculation: Calculate fares, taxes, and surcharges accurately based on airline tariffs, fare rules, and booking class availability. Provide clients with pricing options and recommendations to suit their budget and preferences.
- Documentation: Prepare and issue electronic tickets, e-tickets, and paper tickets for confirmed bookings. Ensure all necessary travel documents, such as visas, passports, and travel insurance, are obtained and provided to clients as required.
- Booking Amendments: Process changes and amendments to existing bookings, including flight rebookings, date changes, seat assignments, and upgrades. Coordinate with airlines and other travel suppliers to accommodate client requests.
- Payment Processing: Collect payments from clients for confirmed bookings through various payment methods, such as credit cards, bank transfers, or cash. Ensure accuracy in payment processing and maintain proper records of transactions.
- Sales and Promotion: Promote travel products, packages, and special offers to clients to increase sales and revenue. Cross-sell and upsell additional services, such as travel insurance, airport transfers, and sightseeing tours.
- Do you have experience of using amadeus software?
- Ticketing: 10 years (Preferred)
+91 9820012057
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Job Detail
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Job IdJD3263312
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationThane, Maharashtra, India
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EducationNot mentioned
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ExperienceYear