Assist customers with travel planning, hotel, and flight bookings.
Utilize GDS systems (Amadeus, Sabre/Galileo) for bookings and reservations.
Respond promptly to customer inquiries via email, Slack, and other channels.
Ensure accuracy in ticketing and provide quality customer service.
Collaborate effectively with team members, demonstrating strong multitasking skills.
Adapt to variable shifts based on business needs.
Qualifications:
Interest in tourism, hotels, and flights (no prior experience required).
Basic computer skills and willingness to learn GDS systems.
Proficiency in MS Excel and Word for basic data management.
Strong organizational skills and ability to work well in a team.
Flexibility to work variable shifts during the internship program.
Detail-oriented with a focus on delivering excellent customer service.
This internship program offers a valuable opportunity to gain practical experience in the travel industry, allowing interns to develop essential skills in customer service, ticketing, and reservations. Job Type: Full-time Schedule:
Day shift
Morning shift
Ability to commute/relocate:
Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 1 year (Preferred)
Work Location: In person
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