Job Description

RESPONSIBILITIES Understand the requirements, prepare test cases and scripts on Change Requests / Bug fixes / Projects related to Servicenow application. Works closely with ITO and stakeholders to assess the nature of changes and metrics Well versed with Servicenow, HRMS system and its functionalities Ability to support Data configuration in PeopleSoft to ensure smooth testing is carried out. Capture defects in QC / JIRA / PPM for effective reporting mechanism. Business Collaborate with other functions (eg ITO, GPS units, etc) to develop end to end solutions which supports a positive user experience People and Talent Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Risk Management Embed the Group&rsquos values and code of conduct across the function Promote an environment of performance, collaboration and compliance, to ensure issues are raised and blockages are resolved in a timely manner Governance Strong sense of quality and willingness to raise red flags when outcomes are likely to be compromised by poor technology delivery Manages own project portfolio as appropriate: Quality Analysis/ checks: Perform quality checks on the requirements/ process impacts Vendors: Help engage and manage external vendors, as required Testing: Lead and sign off testing, ensuring that all testing is conducted and documented according to the agreed upon standards and the designed and delivered solution meets stakeholder requirements and delivers the sought after business results Regulatory & Business conduct Display exemplary conduct and live by the Group&rsquos Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key Stakeholders HR Leadership Team Key Functional Partners : ITO, Finance, Compliance, Legal and Risk Other Responsibilities Embed Here for Good and Group&rsquos brand and value in HR COO Transformation team and GPS units Collectively responsible for delivering efficiency and targets associated with the GPS function, Country and Our Ideal Candidate Academic or Professional Education/Qualifications: relevant degree or tertiary qualifications advantageous ROLE SPECIFIC TECHNICAL COMPETENCIES Licences and Certifications/accreditations Professional Memberships Bank training: Languages: English About Standard Chartered We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity , together with our brand promise, to be here for good are achieved by how we each live our valued behaviours . When you work with us, you\'ll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website

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