Job Description

Job Objective:

To generate and manage sales opportunities in the logistics and supply chain sector by identifying customer needs, presenting tailored logistics solutions, and building long-term relationships with clients to drive business growth.

Key Responsibilities:

1.

Sales & Business Development:

Identify and target potential clients across manufacturing, pharma, e-commerce, FMCG, and retail sectors. Generate new business through cold calls, client visits, referrals, and digital platforms. Understand customer logistics needs (FTL, LTL, warehousing, 3PL, express delivery, etc.) and pitch relevant solutions.
2.

Client Relationship Management:

Build and maintain strong relationships with clients and key decision-makers. Serve as the point of contact for customer queries, issue resolution, and service feedback. Maintain post-sales engagement to ensure customer satisfaction and repeat business.
3.

Commercial & Quotation Handling:

Prepare proposals, quotations, and rate cards as per client requirements. Negotiate pricing and terms in alignment with company margin guidelines.
4.

Coordination & Execution Support:

Coordinate with operations and dispatch teams to ensure timely pickups and deliveries. Monitor service performance and work on improving lead time, TAT, and customer feedback scores.
5.

Reporting & CRM:

Update all leads, client interactions, and pipeline status in the CRM tool. Submit daily/weekly sales reports, forecasts, and performance metrics to reporting manager.

Key Performance Indicators (KPIs):

Monthly Sales Revenue Achievement New Client Acquisition Retention Rate / Repeat Orders Lead to Conversion Ratio Customer Satisfaction Score (CSAT)

Candidate Requirements:

Education:

Graduate in any stream; MBA in Sales/Marketing/Logistics is preferred

Experience:

2-5 years in B2B sales; experience in logistics, freight forwarding, or 3PL industry preferred

Skills:

Strong communication and presentation skills Knowledge of freight, warehousing, 3PL services Negotiation & commercial acumen CRM and Microsoft Excel familiarity

Compensation:

Fixed + Performance-Based Incentives

Travel:

Local/regional client visits as required

Languages Preferred:

English & Hindi (regional language a plus)

Job Types: Full-time, Permanent

Pay: ₹23,907.86 - ₹33,489.64 per month

Benefits:

Health insurance Provident Fund
Work Location: In person