Job Description

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Minimum Required Qualification is B.Tech or BE Civil Full Time.

Incumbent will be hired in JB 11 Only

Service to IHB Segment, Customer Centricity :- Customer CentricityActivities:Promotional Meets - Mobile Van - Complaint redressal as per norms; support to UBS/BPD/ Data Base. Target Vs Actual - number/ Reach; Test/Complaints/ NPS scores. utilisation of Mobile Van by achieving the target no. of tests per site visit.To attend to the customer complaints achieving closure within the agreed timelines and ensuring 100% customer retentionTo promote UBS, BPD & RMC to IHBs in the relevant markets as per plan.Key Deliverables:1. Focus on CGC/Site Meet/IHB meets. Measuring NPS of each IHB meet2. Silt Test / Water Test3. Weather Plus Demos. MCL Concreting. BPD Conversions

P&B Achievement in line with marketing objectives

Influencer Loyalty Program - CLP (eKutumb / Shilpkar / eB...

Engagement with Technocrats Segment::- Call cycle visits to Technocrats,Engagements with the segment through Privilege Club, Technocrats Forum, Tech Meets, Concrete Day Awards, WebinarsMeasure:Execution of Action Plan - BEI & NPS%age Site Conversion by Self & Team

People Management Talk & Developing Associate / MLE/ LATF's/Test/LASF etc.Measure:Pre & Post ScoringGoal Description:To conduct necessary Technical training for MLE's LATF, TSE &LASF in depot such as Tech-Talk as per agreed requirementKey

Systems and Processes TFA Compliance; TAB Compliance; CLP; Gift Stock Management;Measure:Target vs. ActualGoal Description:To comply with all stipulated standardsKey Deliverables

Demand generation activities - Roads, Housingoads, HousingActivities:Capturing Government Flagship ProjectsMeasure

About Company:

A US $48.3 billion corporation, the Aditya Birla Group is in the League of Fortune 500. Anchored by an extraordinary force of over 120,000 employees belonging to 42 nationalities, the Group is built on a strong foundation of stakeholder value creation. With over seven decades of responsible business practices, our businesses have grown into global powerhouses in a wide range of sectors - metals, pulp and fibre, chemicals, textiles, carbon black, telecom and cement. Learn more about working at Aditya Birla Group by visiting https://careers.adityabirla.com/