Job Description

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About Us:
Reimagining how India builds -- one click at a time.
We are a new-age B2B e-commerce platform transforming how India buys and sells construction materials. Our digital ecosystem connects contractors, retailers, and suppliers, offering speed, transparency, choice, and reliability across industries. Contractors and retailers gain access to a wide range of quality materials, credit options, and tracked deliveries, while suppliers expand their network and sales pan-India. Operating in 375+ cities across 25 states, we are one of India's fastest-growing construction B2B platforms and have also launched private-label for tiles, plywood, and sanitaryware for buyers.
We're on a mission to organize and digitalize India's ?7 lakh crore construction procurement market, where only about 1% of transactions are digital today. The goal is to build a more connected, efficient, and technology-driven future for the entire industry.
Backed by the Aditya Birla Group, a global Fortune 500 conglomerate with a strong presence in manufacturing construction materials and finishing materials we offer both : the agility of a startup and the stability of a legacy leader.
Our Vision? To become the most trusted B2B ecommerce platform in the country powered by digital efficiency, competitive prices and vast assortments.
Key Accountabilities & Support Actions:
Lead Generation and Client Relationship Building

• Proactively generate sales leads through various channels by conducting extensive market research.
• Develop and nurture strong relationships with existing and potential clients through regular client visits and effective communication.
• Achieve ambitious sales targets set by the City Head.

Collections and Order Management

• Ensure timely collections of all outstanding receivables by following established procedures.
• Assist clients with placing orders digitally by setting up meetings, assessing their needs, and navigating the online platform.

Market Development and Product Knowledge

• Support the City Head in executing strategies to onboard new retailers within the city/cluster.
• Maintain a deep understanding of the company's product portfolio to effectively recommend solutions to clients.
• Actively contribute to the execution of new retail initiatives launched.

Product portfolio

• Managing the product portfolio by analysing sales data, identifying trends, recommending new product additions, and overseeing the launch of new retail initiatives within budget and approval processes.

Credit Management

• Work collaboratively with the City Head to track credit utilization and requirements for assigned clients.
• Identify suitable dealers for participation in the company's financial credit program.

Customer Satisfaction

• Resolve service and quality issues promptly and efficiently to ensure high customer satisfaction.
• Maintain open communication with clients to address their concerns and build long-term relationships.

Skills Required