Responsible for territory sales targets, building relationship with internal & external customers (Doctors/ KOL\'s / Distributors / peers/superiors),developing new customers, monitoring competitor activities, keeping track of the daily working logs, customer usage pattern and maintaining records.
Handling customer complaints and working towards absolute customer delight.
Track IOL/OVD/Phaco market-share in the assigned territory/state and monitor competition actions - to proactively ensure market leadership in the state/ territory assigned. Closely support the Area Manager in developing and strengthening relationships with Key Opinion Leaders from the assigned state/territory.
Adhering to environmental policy, procedures, and support department environmental objectives.
Ensuring achievement of Annual Sales Targets through right product mix on quarterly basis. Ensuring 100 % Sales achievement on monthly & quarterly basis.
Upgrading existing Johnson and Johnson Surgical Vision users of IOL to Premium IOLs. Should attend OTs regularly to understand customer needs, ensuring customer\'s delight.
Demos to be done on regular basis in consultation with RM and PS. Effective bundling deals - to be honored as per MOU. Ensuring AR control of Equipment deal. preferably no outstanding in the market.