Job Description

Broad Objective of the role Enhancing the customer experience by identifying the critical need and delivering optimal pharmaceutical based healthcare solutions to achieve business objectives Analyzing market trends and developing a sales plan Meeting

Broad Objective of the role Enhancing the customer experience by identifying the critical need and delivering optimal pharmaceutical based healthcare solutions to achieve business objectives Analyzing market trends and developing a sales plan Meeting and engaging designated doctors in the assigned territory, promoting company products to customers strengthening relationships with stakeholders like doctors, paramedics, retailers and stockists in order to achieve individual and pool sales targets using patient focused selling principles while adhering to Lilly compliance guidelines. Key External Stakeholders : Doctors, paramedical & hospital staff, retailers and stockiest. Key Internal Internal departments like HR, Marketing, Medical, finance etc. Role Holder Requirements Min Qualification & Experience required: Graduation in any field (preferably Science) with minimum one year of sales work experience Any Special knowledge/skill requirement (including geographic): Good communication and presentation skills, basic knowledge of therapeutic area and product segment, Emotional Intelligence, Organizational Skills, Learning agility Key Responsibilities 1) Sales and territory planning Develop a detailed territory business plan for the portfolio by making strategic decisions about goals, resource investments, and monitor and measure the plan based on Retail Call Audit and market analysis refresh and update MCL from the universal list provided by sales operations Prepare a retail call list for important retailers Prepare a patch plan as per customer availability and schedule Prioritize business opportunities Plan for achieving targets set by the company Track and analyze weekly sales data in order to identify trends and make required modifications to the plan. 2) Conducting Customer Calls Meet the required number of customers as per SPP targets and call plan Meet retailers as per SPP target and plan in order to gather information about product trends and competitor data Meet compliance requirements on calls Conduct effective pre-call planning by setting objectives tailored to customer segment, needs, attitudes, motivations, environment and business priorities, then prepare potential solutions Conduct post-call analysis and records next call objective in approved CRM tool Use relevant sales materials to address customer questions, objections, and concerns Promote company products to customers as per the Patient Focused Selling Principles and by using aids provided by Marketing Strengthen relationships with all stakeholders. Achieving the assigned sales targets. 3) Customer Paramedic staff and Retailer engagement Finalize doctors engagement plan for a Quarter Conduct programs as per plan and steer all related logistics and coordination Plan, develop, and implement effective communication (e.g. presentations) in a variety of settings Identify speakers and audience for conducting programs, work with various departments to ensure timely documentation and certification of the speaker Invite doctors for Marketing led programs conduct Retailer Awareness Programs Conduct Nurses awareness programs to upgrade the knowledge of paramedic staff. Conduct programs as per compliance guidelines 4) Stockist Management Engage with stockists regularly to strengthen relationship Gather information to analyze sales trends every week Conduct physical stock verification at the Stockist Maintain a balance b/w first line and second line sales as per the company guidelines Participate in ensuring availability at various retailers like placing and collecting orders Coordinate b/w Stockiest and CFA at the time of closing Identifying new stockists and propose to ASM. 5) Sales and SPP reporting Timely reporting of all the doctor and retailer calls Report details of programs conducted Report any medical services request received from doctors through on-demand Present sales trends in monthly reviews. Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively 'Lilly') are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( [HIDDEN TEXT] ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response. Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. #WeAreLilly