Job Description

Key Responsibilities

Lead Generation & Prospecting

Identify potential clients via cold calling, referrals, and online research Qualify leads and schedule appointments for field sales teams

Sales Conversion

Present freight services (air, sea, customs clearance, warehousing) to prospects Negotiate rates and service terms within company guidelines Close sales and ensure proper documentation and onboarding

Customer Relationship Management

Maintain regular contact with existing clients to upsell or cross-sell services Handle inquiries, resolve issues, and ensure customer satisfaction

Reporting & Coordination

Update CRM with call logs, lead status, and conversion details Coordinate with operations and documentation teams for smooth service delivery Prepare weekly sales reports and performance updates

Requirements

Bachelor's degree in Business, Logistics, or related field (preferred) 1-3 years of telesales experience, ideally in logistics or freight forwarding Excellent verbal and written communication skills in English (regional languages a plus) Proficiency in MS Office and CRM tools
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person