Job Description

Role Overview:

As a telesales Branch Manager, you will be responsible for setting weekly and monthly sales targets, training new telesales staff, designing and implementing sales strategies, monitoring the performance of the sales team, and handling escalated customer complaints.

To ensure success as a telesales manager, you should have experience with telesales, advanced managerial skills, and the ability to multitask. A

top-notch telesales manager provides strong guidance and assistance to the telesales team, ultimately boosting company sales.

Primary Responsibilities:

Manage a team of 100-130 callers and team leaders to achieve targeted goals Recruit and Train the team on Product and Telesales techniques Manage Productivity and Performance of telesales agents and team leaders Close sales from leads generated by the team memberso Manage operational and back-end activities Prepare MIS Reports and Manage Database Sourcing and Utilization

Requirement:

Bachelor's degree in marketing, human services or similar field. Must have

at least 7-8 years experience in Telesales/ Outbound Sales/ Digital Sales.

Previous experience working as an Insurance Center Manager/ Asst. Branch Manager is a must. Experience in telesales process is a must. Strong managerial and sales skills. Ability to multitask. Good verbal and written communication skills. Ability to work well under pressure. Ability to write and present reports. Strong organizational skills.
Job Types: Full-time, Permanent

Pay: ₹1,200,000.00 - ₹1,500,000.00 per month

Benefits:

Health insurance Leave encashment Provident Fund
Work Location: In person