Job Description

Overview:
TekWissen is a global workforce management provider throughout India and many other countries in the world. The below job opportunity is to one of our clients who is a part of a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, IT modernization and managed services. This client enables us to move confidently into the digital future. This client committed to Long Term success and combine global reach with local client attention to serve them in over 50 Countries.
Position: Telecom Services Specialist
Location: PAN India
Work Type: Hybrid
Job Type: Full Time
:
Key responsibilities:

• Telecom Adminstrator with good Administrative & Organizational skills. Process oriented with excellent Communciation to intract with Vendor/ISP.
• Must have experience in managing Inventory & interfacing with Finance & Account and ISP's tor Invoicing related clarificatrions.
• The Telecommunications Associate must have good Administrative and oraganization skills.
• He is expected to interface with Vendors/ISPS and maintain all the modile devices inventory.
• Must possess experience with MS Ofiice
• Main responsibility is to maintain the existing inventory and creates and updates documentation within the Telecommunication area.
• Telecom Assets to be supported - Mobile devices like Smartphones ( all common models), Data Cards (Dongles), Router Cisco1100 , Aruba Switches 3810/6300- No configuration tasks needed just hardware handling
• Basic F&A skills are needed to understand the Telecom Invoicing process and connects to the local Indian Telecom carrier. [Analyse the Vendor Invoice, maintain Invoice tracker, be the bridge between Finance dept and Carrier. Payment control and billing queries. 1st contact for Finance on inquiries and follow up.]
• This position assists with the installation of telecommunication devices (e.g., routers, switches, telephony systems and mobile devices for local and remote locations, etc.)
• He/She installs, maintains, and troubleshoots telecommunications components to resolve user issues and request
• He/She supports and maintains physical and logical network components.
• He/She performs duties and tasks (e.g., network moves, adds, changes, fault isolation and resolution, end user support, etc.) within structured environments.
• Teamwork is essential for this position.
• Avaya knowledge good to have but not a must
• Expected Work Timings 09:00 IST 18:00 IST
• Minimum years of experience - 2-years minimum experience

Mandatory Skills:

• Mobile carrier experience and knowledge, organizational experience (documentation, inventory, Invoicing), Telcom device support experience.
• MDM knowledge

Desired Skills:

• F&A process skills

TekWissen Group is an equal opportunity employer supporting workforce diversity