Job Description

A telecalling executive cum receptionist job involves managing front desk duties like greeting visitors, answering phones, and scheduling appointments, while also handling outbound calls to potential clients, generating leads, and providing information about products or services. Key responsibilities include maintaining a tidy reception area, managing incoming and outgoing correspondence, handling administrative tasks, and ensuring smooth communication within the office. The role requires strong communication skills, excellent customer service, and the ability to multitask efficiently.
Responsibilities
Front Desk Management:

• Greet and welcome visitors and clients in a professional and friendly manner.

• Provide basic and accurate information to in-person and phone inquiries.

• Maintain a tidy, presentable, and organized reception area.

• Handle security by controlling access via the reception desk.

Communication and Call Handling:

• Answer, screen, and redirect incoming phone calls to the appropriate personnel.

• Take messages and ensure they are passed on accurately.

• Make outbound telemarketing calls to potential clients or customers.

• Handle customer queries, complaints, and lead validation.

Administrative Support:

• Schedule appointments and meetings.

• Manage and organize incoming and outgoing mail, packages, and emails.

• Assist with data entry, record-keeping, and maintaining office files.

• Place orders for office supplies when necessary.

Sales and Marketing Support:

• Provide information about company products and services.

• Assist sales teams with lead generation.

• Follow communication scripts for various topics when necessary.

Skills and Qualifications

• Strong verbal and written communication skills.
• Excellent interpersonal and customer service abilities.
• Proficiency in multitasking and managing time efficiently.
• A professional and presentable demeanor.
• Familiarity with office equipment (phones, computers, etc.).
• Ability to maintain confidentiality and handle sensitive information.

JOB APPLY
http://jobs.vinayakjob.com/
CONTACT DETAILS -
Name - NAMRATA
Number - +91 91099 99660

Skills Required