Tele Caller Remarks From Company : - Should be able to work from Gurgaon office 6 days a week- Should have their own devices - PC + phone- Must have prior experience as tele caller - Flexible working hours and work from home opportunity will be given after couple of months of training : Skills :MS Office : Intermediate to proficient Writing : Drafting error free messages in line with the brand identity. - Time-management- Lead managementRole : - Manage large amounts of inbound and outbound calls in a timely manner- Identify customers needs, clarify information, research every issue and provide solutions.- Build sustainable relationships with potential clients.- Keep records of all conversations in our database in a comprehensible way.- Attend regular team meetings to clarify progress and performance.Qualities :- Disciplined- Self-driven, with little need to manage- Empathetic- Eager to learn (ref:updazz.com)
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