Job Description

Job Profile-Telemarketing Executive

We are looking for an enthusiastic Telemarketer to generate IT infrastructure sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy IT products or services.

A successful telemarketer must be friendly and persuasive. You must be able to understand the customers requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.

The goal is to promote business growth by expanding the companys clientele.

Responsibilities

Cold call people using a given Database to sell IT products, IT Services, IT Solutions, IT Software Etc.

Answer incoming calls from prospective customers and follow up calls to generate lead and align meetings

Ask pertinent questions to understand the customers requirements

Persuade the customer to buy by demonstrating how merchandise or services meet their needs

Record the customers personal information accurately in a computer system

Deal with complaints or doubts to safeguard the companys reputation

Go the extra mile to meet sales quota and facilitate future sales

Keep records of calls and sales and record useful information

Requirements and skills

Proven experience in Marketing and Sales, closing orders virtually or over phone

Experience of IT Industry or similar/related industry is a must

Excellent communication and presentation skills

Proven track record of successfully meeting sales targets preferably over the phone

Skilled in negotiation and dealing with complaints

Persistent and result-oriented

Patient and have the knack to assess business needs

Proficient in English. Good team player.

Fresher or experienced candidate with IT Solutions knowledge , preferably from Engineering background

Role Assistance Tele marketing Executive

Industry Type IT-Hardware & Networking

Employment Type Full Time, Permanent

Education

UG: B.Tech/B.E. in Electrical, Electronics/Telecommunication, Any Specialization, Computers

PG: MBA/PGDM in International Business, Marketing, Systems,

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