Tele
Year Jaipur, Rajasthan, India
Job Description
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Tele - Calling
Executive \xe2\x82\xb9-As per Company Norms Openings: 1 Minimum Qualification: Graduation Experience: 0-3 Year Location: JAIPUR Department: Tele- Sales JOB Posted By: Chhavi Prakash SaxenaDescription
- Must be able handle customer on calls meeting the required KPI\xe2\x80\x99s(Call Count, Talk Time & AHT, Call Quality, Compliance, Opportunity Count with good quality, File Login & Disbursement)
- Customers must be engaged and informed about the company\xe2\x80\x99s product offerings.
- Need to adhere to the communication protocols, regulations and guidelines.
- Able to reply customer enquiries over Call/Phone.
- Should be able to convert Leads into quality opportunity.
- Should be able to convert opportunity into login and disbursement further through customer/branch follow up.
- Have to be detailed \xe2\x80\x93 oriented with the business to understand customer\xe2\x80\x99s queries.
- Need to escalate issues and seek advice when faced with complex issue/problems
- Must be able to suggest improvement ideas that decrease time, improved accuracy or strengthen controls.
Desired Skills
Inbound Calling
Verbal & Written Communication
Outbound Calling
Problem Solving
Relationship Management
Customer Service
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Job Detail
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Job IdJD3240697
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJaipur, Rajasthan, India
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EducationNot mentioned
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ExperienceYear