Tele Counsellor
Year Yusaf Sarai, Delhi, India
Job Description
Position Title: Student Support Executive/Tele-Counsellor (Full Time) Purpose: To counsel and provide guidance to engineering students for admission in various online/offline courses for preparation of competitive exams like GATE, ESE, PSU\xe2\x80\x99s etc. Responsibilities
- To receive inbound calls and counseling engineer aspirants.
- To do outbound calls as per the leads received from support teams
- To counsel prospective students on telephone/IVRs/Online.
- To escalate the prospects/queries, if required on time
- To manage front office desk by resolving student\xe2\x80\x99s face to face queries, if required.
- Command on verbal/Written English communication skills
- Telephone handling skills \xe2\x80\x93 Voice/Tone/Pitch/Timely Information
- Persuasive skills, Multitasker
- Adaptable, flexible and fast learner
- Self-motivated, High Integrity, Independent & Outside the BOX thinker
- Graduate/Post Graduate
- 0 - 3 years of experience in Tele-Counselling
- Preference to experience inEducation (EdTech) industry
- Provident Fund
- Day shift
+91-XXXXXXXXXX
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Job Detail
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Job IdJD2994504
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationYusaf Sarai, Delhi, India
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EducationNot mentioned
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ExperienceYear