Responsibilities
Contact potential or existing customers to inform them about products or services.
Answer questions about products, services, or the company.
Ask questions to understand customer requirements and close sales.
Maintain accurate records of calls and customer information.
Handle customer grievances and provide appropriate solutions.
Follow communication scripts when handling different topics.
Meet or exceed the daily and monthly targets for calls and sales.
Qualifications
High school diploma or equivalent.
Proven experience as a Telecaller or similar customer service role.
Good knowledge of relevant computer programs and telephone systems.
Ability to learn about products and services and describe/explain them to prospects.
Excellent communication and interpersonal skills.
Outstanding negotiation skills with the ability to resolve issues and address complaints.
Job Type: Full-time
Pay: ?12,000.00 - ?15,000.00 per month
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.