Prospecting with suspect leads (individuals undecided about taking a loan). Converting suspects to prospects through: Establishing contact (may require multiple calls, sometimes beyond office hours). Conducting need analysis & eligibility profiling. Setting up appointments. Following up with prospects after every meeting with the sales officer. Supporting sales team by: Prompt calling and timely follow-ups. Maintaining cordial relationships with sales officers. Collaborating and providing feedback. Gaining complete knowledge of company products, policies, and competitor offerings. Ensuring
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