Job Description

Job Summary

The Tele Caller Executive is responsible for making outbound and/or handling inbound calls to potential and existing customers, providing information about products or services, generating leads, and maintaining positive customer relationships.

Key Responsibilities

Make outbound calls to potential customers to promote products or services Handle inbound calls and respond to customer inquiries professionally Explain product features, pricing, and benefits clearly to customers Generate and follow up on leads to achieve sales or service targets Maintain accurate records of calls, customer details, and feedback Resolve customer issues or escalate them to the appropriate department Follow call scripts and company guidelines Achieve daily, weekly, and monthly call and performance targets Maintain a high level of customer satisfaction

Requirements & Qualifications

Minimum education: [Specify, e.g., High School / Graduate] Prior experience as a Tele Caller or in a similar role is an advantage Freshers may also apply Basic computer knowledge and ability to use CRM systems Proficiency in [languages required, e.g., English, Hindi, local language]

Skills & Competencies

Good verbal communication and listening skills Persuasion and negotiation abilities Customer-focused and positive attitude Ability to handle rejection and work under pressure Time management and discipline
Job Type: Full-time

Pay: ₹10,000.00 - ₹12,000.00 per month

Ability to commute/relocate:

Siliguri, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Experience:

Telecommunication: 2 years (Required)
Language:

English (Required) Hindi (Required)
Work Location: In person