Make outbound calls to prospective and existing clients to promote steel products and services, and handle incoming calls to answer questions and address concerns.
Lead generation and sales:
Identify and qualify new leads, explain product features and benefits, persuade customers to purchase, and work to achieve daily and monthly sales targets.
Customer relationship management:
Build and maintain positive relationships with customers through effective communication and problem-solving.
Information management:
Maintain accurate records of all customer interactions and update CRM systems with contact information, notes, and sales progress.
Customer support:
Address and resolve customer issues and complaints promptly and professionally to ensure customer satisfaction.
Product knowledge:
Stay up-to-date on product information, pricing, and promotions to provide accurate details to customers.
Collaboration:
Work with sales and support teams to improve customer experience and close leads.
Adherence to policies:
Follow company scripts, policies, and procedures during all telecalling activities.
Job Types: Full-time, Permanent, Fresher, Internship
Contract length: 12 months
Pay: ?12,000.00 - ?15,000.00 per month
Work Location: In person
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