Initiate outbound calls to potential customers for Home Loan and LAP products
Explain loan features, eligibility criteria, and documentation requirements
Follow up with leads, schedule appointments, and maintain call records
Coordinate with internal teams to ensure smooth loan processing
Achieve daily/weekly/monthly targets for lead generation and conversions
Maintain professionalism and compliance with regulatory norms
Required Experience & Education
Minimum 1-2 years of experience in telecalling for Home Loans or LAP
Graduate in any discipline (Commerce or Finance preferred)
Familiarity with loan products, banking procedures, and customer handling
Desired Skills
Excellent verbal communication in Hindi and English
Strong persuasion and negotiation abilities
Basic computer proficiency (CRM tools, MS Excel, etc.)
Ability to multitask and manage time efficiently
Customer-centric mindset with a proactive approach
Job Type: Full-time
Pay: ?20,000.00 - ?30,000.00 per month
Education:
Bachelor's (Required)
Experience:
Home Loans or Loan Against Property (LAP): 1 year (Required)
Verbal Communication Skills in Hindi and English: 1 year (Required)
loan products, eligibility criteria, and documentation: 1 year (Required)
Lead follow-up and conversion ability: 1 year (Required)
Basic computer proficiency, (CRM tools & MS Excel): 1 year (Required)
Persuasion, Negotiation skills : 1 year (Required)
Customer-centric approach: 1 year (Required)
Time management & Multitasking ability: 1 year (Required)
Team coordination & Reporting skills: 1 year (Required)
Banking Procedures and compliance norms: 1 year (Required)
Language:
English, Hindi (Required)
Location:
Gurgaon, Haryana (Required)
Work Location: In person
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